Making Your Choice

Policyholder Update 7 September 2009

Dear Policyholder,

The policyholder advocate's supplementary report was published on 3 September 2009. The report was revised on 7 September to correct various minor errors and you can view the amended report by clicking here: http://www.policyholderadvocate.org/downloads/OPA-corrected-supplementary-report.pdf (Details of the corrections made are available on our website - click here: http://www.policyholderadvocate.org/supplementary-report ).

The report also updates the provisional figures for the size of the estate. The average for June and July is just over £1.2 billion. The supplementary report also states that KPMG considers that, in order to ensure that policyholders who choose to elect are not worse off due to the sale of new business during 2008 and 2009, Aviva should increase the value of the estate for reattribution purposes by £20 million. Aviva has agreed to this proposal.

Yours faithfully

Jonathan Haslam